FD777 App Privacy Policy and Data Security

New readers, this page clearly explains what information FD777 App stores, for how long, and how your rights work; many users in Dhaka should review this information before opening an account with bKash, Nagad, or Rocket.

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FD777 Privacy Policy Screen

Four pieces of information are seen first in the FD777 App

99.8% uptime

Session and security logs stay fairly steady, reducing sudden logouts

3.0M+ active users

This app runs on many phones in Dhaka, Chittagong and Sylhet, so the settings feel familiar

927+ titles

As content grows, cookies and the favorites list also help, making return quicker

4.7/5 Rating

From 40,730 reviews; users clearly favor clear policy

FD777 App data retention period

Brief policy, clear rules

Account information

Login, name and contact information stay until the account is opened; when the account is active, these remain active

Security log

IP, device and suspicious logins may be kept for up to 90 days to help detect unauthorized access

Session cookie

When the browser is closed, small session cookies may be deleted; preferred cookies can remain for up to 12 months

Support messages

Support tickets are kept for up to 24 months; later only the necessary parts are retained

FD777 Data Retention List

Why data protection is needed

Three reasons, all of which help you

Account security

If multiple sign-ins on the same phone occur, a warning appears, reducing login risk

Remember Settings

Language, theme and preferences stay remembered, so you don't have to set again

Faster Support

Having an issue history allows the team to understand quickly, so responses are clear

Suspicious behavior

If unusual sign-ins occur from the same device, the system stops and requests verification

Many people in Bangladesh use mobile data, so cookies and login verification must work on low data; this security also works the same on phones linked to bKash, Nagad or Rocket

Cookie policy and browser controls

Cookies are small setting files

Necessary cookies

These are necessary to keep login and sessions; usually end when the browser is closed

Preference cookies

Remembers language, region and site layout, so you don't have to choose again later

Analytics cookies

Shows how many times a page is opened, this reduces unnecessary steps

Control in your hands

Cookies can be disabled from browser settings, but this may affect staying logged in

Suppose you’re accessing from Dhaka on mobile; with cookies, the page loads quickly and language does not need to change

User rights at a glance

Four rights, clearly arranged

Viewing rights

You can see what information is stored and you may request a copy if you want

Right to modify

Requests to correct wrong name, number or email can be made; small mistakes can easily be changed

Delete request

If the account is closed, you can request deletion of unnecessary data; legal records are kept separately

Right to object

If you want certain data processing stopped, you can write the reason and notify support for review

FD777 User Rights Dashboard

What happens when the account is closed

If a closure request is made, security verification occurs

14-day verification

If a closure request is made, security verification occurs first to prevent false requests

Limited retention for 90 days

Some logs and support notes may remain until this time, later they are restricted

Legal records

If applicable, specific documents are kept for a few more days for security and consent

Restart

Creating a new account does not automatically restore old settings; starts fresh again

During FD777 Login, using the same phone makes the old device trusted easily, but new sign-ins may require verification

What to do if you have questions or

Can be started within two minutes

Contact page

Privacy, data deletion request or account correction, please clarify the issue

Subject line

Subject: privacy request speeds up work; support can easily catch.

Required information

Username, registered number and issue; extra information speeds up matching

Reply

After verification you are informed; usually a reply arrives the same day

Go to the contact page
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